Course curriculum

  1. 1

    • Who is John Hancock?

    • Who is Vitality?

    • Meet Your Dedicated Market Development Directors
  2. 2

    • "Know Your Customer" Guidelines

    • Product Portfolio

    • Long-Term Care

    • Best Class Criteria

    • Field Underwriting Guide

    • Estimate your client's potential underwriting outcome

    • Technology-Based Service Tools

    • Service Standards

    • Helpful Information for Life Claims
  3. 3

    • Compliance Reminder

    • Co-Branded Marketing Materials

    • About Advanced Markets

    • Sales Tools & Resources